Broadcasting Enters the Marketplace (Current Debates in

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Language: English

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Social influences upon motivation, perception, and behavior. They found a correlation between issues that voters believed were important and issues that the media gave prominence to. Customer Service: Support includes general account maintenance and customer care, billing support, repair/technical support, installation scheduling, warranty support, and retention/save services Cross-sell, Upsell & Loyalty: Proactive communications for new products and bundled services, incentive offers and customer satisfaction calls delivers a superior customer experience that increases lifetime customer value, loyalty and retention.

Pages: 160

Publisher: University of Luton Press (January 1994)

ISBN: 0861964349

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